At VAPESTARR, we are committed to delivering your orders promptly and efficiently. This shipping policy outlines the shipping methods, costs, and delivery times for orders placed on our website. By placing an order, you agree to the terms outlined in this policy.
Order Processing: Orders before 12:00pm Monday-Friday will be shipped out the same day, orders after 12:00pm will be shipped out the following day.
Order Verification: All orders are subject to verification, which may take additional time. If we encounter any issues with your order, we will contact you promptly.
We offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
We currently offer international shipping to select countries. Shipping costs and delivery times vary based on the destination.
Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
P.O. Boxes and APO/FPO Addresses: We do not ship to P.O. Boxes or APO/FPO addresses.
Restricted Items: Certain products may be subject to shipping restrictions due to local laws and regulations. If your order contains a restricted item, we will contact you to arrange an alternative solution.
Lost or Stolen Packages: VAPESTARR is not responsible for lost or stolen packages. If your package is lost or stolen, please contact the shipping carrier with your tracking number for assistance.
Incorrect Address: Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, carrier delays, and customs processing for international orders. We appreciate your patience and understanding in such cases.
